Last updated: June 2, 2026
We collect information you provide directly to us, including your name, email address, and payment information when you create an account or subscribe to our service. We also collect your phone number if you choose to enable SMS alerts. When you use our service, we automatically collect certain information about your device and usage patterns.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, send trading signals and alerts you have subscribed to, and communicate with you about products, services, and events. We do not sell your personal information to third parties.
We share your information with third-party vendors and service providers that perform services on our behalf, including payment processing (Stripe), email delivery (Resend), and database hosting (Supabase). We may also disclose your information if required by law or to protect the rights and safety of our users.
All payment processing is handled by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe's privacy policy governs the handling of your payment information.
If you provide your phone number and opt in to SMS alerts, we will send you trading signal notifications. You can opt out at any time by replying STOP to any message or by updating your preferences in your account settings. Message and data rates may apply.
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us at support@chartsmeancash.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We use cookies and similar tracking technologies to maintain your session and preferences. You can instruct your browser to refuse all cookies, but some parts of our service may not function properly without them.
Our service integrates with Google for authentication. Your use of Google Sign-In is subject to Google's Privacy Policy. We receive only your email address and basic profile information from Google.
Our service is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date above. Your continued use of the service after changes constitutes acceptance of the new policy.
If you have questions about this Privacy Policy, please contact us at support@chartsmeancash.com.